Some of my thoughts

  • A Terminator style robot giving a presentation in front of a whiteboard with sticky notes and process diagrams SkyNet isn’t the problem: How UX and AI can work together 2 months ago The recent rise in articles and opinion pieces around AI has led to some pretty odd claims, either saying that AI is here to take our jobs as UX designers, or even more dangerously, suggesting that AI can be used in place of proper user research. In this piece, I detail a discussion I had with another UX thought leader about ways in which we envisage AI could help UX designers.
  • Image of a theatre setting layout with empty chairs UX Theatre 4 months ago A write-up of a previous talk, given around my discovery of poor user-centred production processes, and how they're so prevalent, they have a coined term for them - UX Theatre, as well as examples of how you can help prevent them.
  • Simple, but true. 4 months ago A simple fact I've had conformed time and time again after years of working with a wide variety of companies.
  • Making your LinkedIn profile work for you 4 months ago I recently came across a useful article which not only helped me improve my LinkedIn profile, but also helped me to understand the approach of recruiters better, and get better offers of new opportunities from them.
  • Man taking notes on sheets of paper Learning to build the right thing; how you can apply user research to make your product successful 2 years ago Having worked on software development projects for a range of different clients and industries, I have frequently seen that user research is conducted poorly, or even not at all. In this piece, I conduct an in-depth analysis of how to conduct successful user research for your project, and why it is so important.
  • Close up of a "catseye" reflective road stud, in the middle of a road Seeing the road ahead — Catseyes and iterative design 3 years ago How I used a childhood memory of learning about Percy Shaw, the man who developed Catseyes, a road safety feature, in respect to learning about the value of iterative improvements on a design. Originally produced for the Scott Logic UX Design blog.
  • Office space in black and white How to improve your job search 3 years ago Sharing my experiences with job hunting in the UK tech industry Introduction On average, people in the UK tech industry change jobs every two years. Having had some experience myself of the difficulties around navigating the recruitment space, I thought I would provide some insights and tips around things I have found useful. These include …
  • How I created the user experience for my portfolio site 4 years ago For many years, I have been using my website, SableIndustries, to represent the work that I do. However, in recent years, it has been in need of an update. This piece takes you through the process I followed in order to ensure that the website echoed the design thinking that I have learned in my work, as well as the work itself.
  • User Experience Design, a personal perspective 4 years ago My own experience of user experience design User Experience Design, or UXD for short, is described in its Wikipedia entry as “the process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product”. Whilst this is a sufficient summary to explain UXD in a …
  • More about me… 4 years ago Hi, nice to meet you! Introduction Part one My name is Andrew Robert Burgess, or Andy for short. I’m a User Experience Lead, having worked previously as a Graphic and Digital Designer, and a Front End Developer since I started my career in 1999. This has helped me get a really good understanding of not …